Skip to content
Landing Page Covid White Paper 1500X1950

Make the Shift

Adapting to more digital and social ways of being in a time of crisis

The coronavirus pandemic has dramatically changed how people connect, shop, and interact—leaving both the public and private sector scrambling to adapt.

But these new norms of increased social and digital activity offer organizations an opportunity to break from legacy practices and adopt more innovative ways of living up to their brand’s purpose, serving social-first customers and citizens, and building new speed into their decision making.

In this white paper, we cover three ways organizations should adjust their business and communications strategies in the chaotic months ahead:

  • Using social to protect human connection

  • Using social to mitigate business disruption

  • Using the lessons of the present to build for the future

Share this resource

* indicates required fields

Related Resources

Can a financial brand outperform the industry by turning social into a growth engine? Johnson Financial Group used Hootsuite to turn social media from a channel into a benchmark-beating solution that grows reach, boosts engagement, and drives business results.
A smiling professional woman wearing glasses and a business suit is seated at a laptop. The image is overlaid with a data box showing 5.26% engagement rate, the logo for Johnson Financial Group, and a red and white 3D rocket icon, illustrating strong digital performance.

Case Studies

Can a financial brand outperform the industry by turning social into a growth engine?

Johnson Financial Group used Hootsuite to turn social media from a channel into a benchmark-beating solution that grows reach, boosts engagement, and drives business results.
Consumer intelligence snacking report: The trends shaping the future of snacking Discover what 60 million real-time consumer conversations reveal about shifting tastes, emerging trends, and the cultural moments driving today’s snack purchases.
A hand reaching into a blue-rimmed bowl filled with golden mini pretzels against a bold red background.

Research & Trends

Consumer intelligence snacking report: The trends shaping the future of snacking

Discover what 60 million real-time consumer conversations reveal about shifting tastes, emerging trends, and the cultural moments driving today’s snack purchases.
Social Media Trends 2026 Download this year’s free trend report and get in-depth data, insight from platform insiders, takeaways for your leadership team, and tactical guidance for analyzing and tracking trends.
Three overlapping business reports titled "Social Media Trends" with red and blue gradient design on a red background

Research & Trends

Social Media Trends 2026

Download this year’s free trend report and get in-depth data, insight from platform insiders, takeaways for your leadership team, and tactical guidance for analyzing and tracking trends.